How fast does shipping take?
Our average fulfillment time is 2 to 5 business days for non-apparel products and 2 to 7 business day for apparel products. Once your product has been fulfilled we take into account the estimated shipping time for your area. This will range greatly, but on average is 6 to 9 days. After fulfillment has been processed and shipment applied you will receive your package no later than two weeks from order!
Do you ship internationally?
Not at this time! Hopefully soon!
What is your return and exchange policy?
Returns are 100% free. We refund 100% of your purchase price and shipping costs. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. We require a receipt or proof of purchase.
(if applicable) Exchanges are 100% free for exchanges of items that are the same or lesser value. You can exchange your item for an item of greater value by paying the difference (it's easy, I promise). If you need to exchange an item, please contact us at email@example.com Once we get the returned item back, we'll ship your exchange. Standard shipping times apply.
What's the return and exchange address?
Please send all returns and exchanges to: 11201 Ed Brown Rd, Charlotte, North Carolina, 28273.
**Disclaimer: the return address provided is only for product return and exchanges. All other types of correspondence (notices, letters, etc.) sent to our address will be returned to the sender. If you have a question about your return please email us at firstname.lastname@example.org
What's your refund policy?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1-3 business days.
How do I cancel my order?
If you’d like to cancel your order, please let us know right away by emailing email@example.com - we cannot guarantee your order will be canceled.
How do I order wholesale?
Please contact firstname.lastname@example.org